iCare Connections staff are vaccinated against COVID-19
Find out More: https://www.ndis.gov.au/applying-access-ndis/am-i-eligible
Do not accept a plan you are not happy with.
As soon as you receive your plan and you are not happy, please ask your Support Coordinator to submit a review on your behalf.
If you do not have a Support Coordinator you can email or phone the NDIA directly and tell them the reason you are not happy and what it is you want.
Request a Review: https://www.ndis.gov.au/participants/how-review-planning-decision
There are many independent governing bodies ensuring the NDIS and services are doing the right thing.
You can ask your Support Coordinator for these contacts or you can contact an Advocate to support you through the process.
To complain about the NDIS visit https://www.ombudsman.gov.au/
To complain about a Service Provider visit https://www.ndiscommission.gov.au/
To complain about a Mental Health Service visit https://www.mhcc.vic.gov.au/complaints
Visit https://www.aat.gov.au/ If you require more Information about :
An NDIS participant can make a plan management request at any time. There are 3 types of Funds Management:
1. Self Managed. Only recommended if:
2. Plan Management Provider. Recommended for flexibility, greater choice of providers, and easy tracking of your NDIS funds. Let the professionals worry about paying invoices, auditing and providing you with up-to-date balances of your funds.
3. NDIA Agency Managed. The NDIA portal can be temperamental at times and not all providers of your choice are NDIS registered. This is the most restrictive option.