We understand every one is unique. We tailor our services to your needs.

We are experienced Support Coordinators with extensive knowledge of local communities and services. We are independent and work only in your best interest.   

As your Support Coordinator we will:

• We work with you to help you understand the details of your NDIS Plan,   what it covers and how to bring it to life. 
• We’ll help you bring your plan to life based upon what’s best for you – not anyone else.
• We provide you with choice and control of your support services.  
• Find and Connect you with the most suitable supports, drawing on our vast local network of service providers.
• We establish, maintain and review professional service linkages with you. 
• We ensure your services are providing what you want and need.  
• We assist you in resolving any issues with your services. 
• We support you to track your progress and prepare for your annual plan review.
• We guide you throughout your NDIS journey and assist you with any issues.
• We specialise in complex case management and housing options including Specialist Disability Accommodation SDA and Supported Independent Living SIL applications to secure funding.
• We attend NDIS planning meetings with you and support you to obtain funding for what is necessary and reasonable. 
• We support you to submit complaints about the NDIA, about providers to the NDIS Commissioner, and the Commonwealth Ombudsmen when the NDIA are not listening. 
• We will link you in with an Advocate for greater support.
• We promote and protect your individual rights including freedom of expression, self-determination and decision-making.

Assistance with Accommodation and Tenancy Obligations supports you to find affordable, safe and appropriate accommodation. 

iCare Connections will provide one on one support to assist participants to achieve their individual Accommodation and Tenancy goals such as assisting participants to overcome barriers that impact a current tenancy or supporting participants to explore and obtain alternative housing.

Depending on individual circumstances and goals case planning and practical assistance can include:

• Assisting participants to redefine or develop housing goals
• Liaising with DHHS, real estate agents or proprietors to identify barriers to maintaining at risk tenancies
• Identifying and implementing strategies to maintain current tenancies
• Exploring alternative housing options
• Assisting with private rental applications
• Assisting to lodge applications for DHHS rentals
• Supporting participants to obtain DHHS Bond Loan and essential household items
• Assistance with budgeting
• Liaising with utilities providers and assistance to access Utility Relief Grants
• Building capacity to obtain sustainable accommodation with greater independence