NDIS Registered Provider ⎸✆ 0490 184 979 ⎸✉︎ intake@icareconnections.com.au

Support Coordination

Support Coordination

Mental Health Recovery

Mental Health Recovery

Accommodation and Tenancy Support


Increased Social and Community Participation


Support Coordination. Action your NDIS Plan and Access Support with Confidence

We are experienced Support Coordinators with extensive knowledge of local communities and their services. We are independent and work only in your best interest.   
As your Support Coordinator we will:

  • We work with you to help you understand the details of your NDIS Plan, what it covers and how to bring it to life. 
  • We’ll help you bring your plan to life based upon what’s best for you – not anyone else.
  • We provide you with choice and control of your support services.  
  • Find and Connect you with the most suitable supports, drawing on our vast local network of service providers.
  • We establish, maintain and review professional service linkages with you.  
  • We ensure your services are providing what you want and need.  
  • We assist you in resolving any issues with your services. 
  • We support you to track your progress and prepare for your annual plan review.
  • We guide you throughout your NDIS journey and assist you with any issues.

How We Support You to Communicate with the National Disability Insurance Agency NDIA.

Choice and Control

iCare Connections promotes and protects individual rights including freedom of expression, self-determination and decision-making.

  • We respect your rights in exercising choice and control about matters that affect you.
  • We collaborate and consult with you and and other key stakeholders where appropriate to promote and ensure active choice and control in relation to your services.
  • We assume you have capacity to make decisions, exercise choice, and provide informed consent regardless of your disability. 
  • We support you to develop your capacity to make independent decisions.
  • We provide timely information in appropriate formats to support informed decision making including your rights and responsibilities.
  • We support people in a way that is appropriate to your circumstance and cultural needs so as to maximise your opportunities to make choices and have control over decisions that affect your life.
  • We recognise the role of family, carers and advocates in representing your interests and to promote choice and control in the planning and delivery of your supports.  

NDIS Price Guide


Coordination Of Supports   

$98.06 per hour 

How We Support Your Mental Health Recovery

  • We work with your strengths and explore strategies that work best for you.  
  • We support you to develop a greater understanding of your mental health diagnosis. 
  • We provide you with options and linkages to clinical and community mental health supports and services that will support your recovery. 
  • We foster confidence to manage those bad days and experience more good days. ​
  • We provide support to families and carers.
  • We collaborate with GP's, Psychiatrists, Clinical Case Managers and Allied Health Professionals to ensure you are well looked after.
  • We abide by confidentiality and professionalism.

We are Experienced and Qualified Community Mental Health Support Coordinators

iCare Connections staff have over 15 years of mental health training. We are honest, passionate and non-judgemental.

We know the local community and can provide linkages to quality mental health supports and services. 

We support you in the home and support you to access a range of social and recreational activities in the community so you can enjoy yourself and have some fun.

We listen to you and we get to know you...

Accommodation and Tenancy Support

Assistance with Accommodation and Tenancy Obligations supports you to find affordable, safe and appropriate accommodation. 

iCare Connections will provide one on one support to assist participants to achieve their individual Accommodation and Tenancy goals such as assisting participants to overcome barriers that impact a current tenancy or supporting participants to explore and obtain alternative housing.

Depending on individual circumstances and goals case planning and practical assistance can include:

  • Assisting participants to redefine or develop housing goals
  • Liaising with DHHS, real estate agents or proprietors to identify barriers to maintaining at risk tenancies
  • Identifying and implementing strategies to maintain current tenancies
  • Exploring alternative housing options
  • Assisting with private rental applications
  • Assisting to lodge applications for DHHS rentals
  • Supporting participants to obtain DHHS Bond Loan and essential household items
  • Assistance with budgeting
  • Liaising with utilities providers and assistance to access Utility Relief Grants
  • Building capacity to obtain sustainable accommodation with greater independence

NDIS Price Guide


Assistance With Accommodation And Tenancy Obligations  

$60.16 per hour 


Increased Social and Community Participation

iCare Connections will supports you to access your community for social and recreation activities either individually or in a group. We can support you to attend a centre-based program to develop skills that will help you to access the community independently.

Our support services include:

  • Assist and develop life skills in your home or community
  • Attending appointments
  • Shopping and bill paying
  • Recreation and leisure activities
  • personal interest activities like art, movies, cooking, gigs and more
  • Maintaining contact with peers
  • Supported holidays

NDIS Price Guide


Increased social and community participation. Life Transition Planning Incl. Mentoring, Peer-Support And Individual Skill Development      

$60.16 per hour 

Our Commitment to You