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COVID 19 - We continue to support you. We have NOT reduced our services.

iCare Connections
iCare Connections
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EN

  • About Us
  • Our Services
  • Our Team
  • NDIS
  • Feedback
  • Contact us

iCare Connections

M: 0490 184 979

E: hello@icareconnections.com.au


Office Locations

PO Box 432 Croydon VIC 3136

Corporate One, 84 Hotham Street Preston VIC 3072


Service Locations

Melbourne's East, North, South and West


Open Monday to Friday 8am to 5pm.

Open Weekends, Evening and Public Holidays for Psychosocial Recovery Coaching only

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  • Support Coordination Referral

Emergency Contacts

Information Services

Information Services

000 Ambulance, Fire and Police

Lifeline 13 11 14 

Kids Helpline 1800 551 800 

Suicide Helpline 1300 651 251 

Suicide Call Back Service 1300 659 467 

Safe Steps Family Violence 24/7 Response 1800 015 188

Victorian Mental Health Triage Service Area Contacts

Direct Line Drug and Alcohol Counselling 1800 888 236 

Information Services

Information Services

Information Services

Beyond Blue 1300 22 4636

SANE Australia (Mental Illness Helpline) 

1800 688 382

Victorian Aboriginal Health Service 9419 3000 

Carers Australia 1800 242 636

MensLine Australia 1300 789 978

Q Switchboard GLBTQI 1800 184 527

Wire Womens Information 1300 134 130

COVID-19 Resources

Government Contacts:

With the Coronavirus outbreak and response evolving rapidly, it is important to get your information from reliable sources:

  • National Coronavirus Health Helpline: 1800 020 080 
  • Department of Health World Health Organisation Department of Social Services (financial support) 
  • Department of Business (business support) 
  • Fair Work Ombudsman (work entitlements) 
  • NDIS (advice for providers and participants)

NDIS COVID-19

Don't forget to wash your hands and keep a safe distance.

COVID - Mental Health

COVID - Client Support

COVID - Client Support

Lifeline

Beyond Blue - Coronavirus Mental Wellbeing Support Service.

Blackdog Institute - Mental health and coronavirus webinar series. 

Self-care planning during Coronavirus

Self-care matters

Living with worry and anxiety amidst global uncertainty

FACE COVID ebook - responding mindfully using the principles of acceptance and commitment therapy (ACT).

This way up - free tools and courses

Practice guide to secondary traumatic stress and staff well-being

Worker wellbeing resources

COVID - Client Support

COVID - Client Support

COVID - Client Support

National Debt Helpline - a not-for-profit service with financial counsellors that help people tackle their debt problems.

Financial hardship support from banks

Hardship provisions for energy payments

MyAus COVID-19 - a multilingual mobile app.

Free technology support

COVID-19 multilingual resources

COVID-19 Auslan updates

Young people experiencing family or domestic violence during lockdown

NDIS participants FAQs

Info and support for Indigenous Australians

COVID - Practitioner Support

COVID - Practitioner Support

COVID - Practitioner Support

Working from home - our tips for community workers working remotely

PPE video for disability support workers

Services Australia eKit - connecting clients with payments and services

COVID-19 Infection control training – free training for aged care workers

Information sheet for in-home care workers

A practical guide to video mental health consultation

Managing your mental health when working from home

Managing online safety for domestic and family violence workers

Global online safety advice for frontline workers supporting women

Support and Safety Planning During COVID-19

COVID - Provider Support

COVID - Practitioner Support

COVID - Practitioner Support

Workforce safety and wellbeing during COVID-19

COVID-19 Plan for the Victorian Community Services Sector - updated 1 May

Business continuity planning - a template and tool

Developing a business continuity plan - a guide for NDIS support providers.

Epidemic/Pandemic Policy - adaptable tool.

Pandemic scenario planning tool

Information for aged care providers and workers - outbreaks, practice and PPE

Managing the workplace in the face of the outbreak – working from home policy template and checklist.

Workplace guidelines for COVID-19 response - template

COVID 19 and Homelessness - webinar

Guidelines for Homelessness Accommodation during COVID-19

We respectfully acknowledge that the land we meet on is the traditional lands for the Wurundjeri people, past and present, and that we respect their spiritual relationship with their country. We would like to acknowledge the Wurundjeri people, as the custodians of the Melbourne region and recognise that their culture and heritage is still important to the Wurundjeri people today.

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iCare Connections

Victoria, Australia

M: 0490 184 979

Copyright © 2018 iCare Connections. All Rights Reserved.

ABN: 63 566 081 412